Comments Juan started the conversationMay 24, 2024 at 2:36amHow can I deactivate automatic license renewal? 2,114WebWizards repliedMay 24, 2024 at 10:14amHello Juan,Thank you for purchasing our plugin,There's no specific way to do that via the dashboard, but I'd be happy to do that for you from our end.Is this for your recent purchase ( Order #59669685-102331030 ) from March 18 ? I went ahead and I paused the subscription from our end, so that it will not be automatically renewed.Kind regards,StefanJuan repliedMay 24, 2024 at 5:16pmCould we deactivate the renewal for my 2 licenses? I want to do the manual renewal if the project continues with my clientsOrder #46566164Order #59669685 2,114WebWizards repliedMay 24, 2024 at 8:33pmCertainly, I can confirm that both licenses have now been paused.You will incur no further charges on them and they will not renew automatically.If in the future you decide to renew, just let us know and we will resume the subscription,Kind regards,Stefan Sign in to reply ...
How can I deactivate automatic license renewal?
Hello Juan,
Thank you for purchasing our plugin,
There's no specific way to do that via the dashboard, but I'd be happy to do that for you from our end.
Is this for your recent purchase ( Order #59669685-102331030 ) from March 18 ?
I went ahead and I paused the subscription from our end, so that it will not be automatically renewed.
Kind regards,
Stefan
Could we deactivate the renewal for my 2 licenses? I want to do the manual renewal if the project continues with my clients
Order #46566164
Order #59669685
Certainly, I can confirm that both licenses have now been paused.
You will incur no further charges on them and they will not renew automatically.
If in the future you decide to renew, just let us know and we will resume the subscription,
Kind regards,
Stefan