I checked your account now and can confirm that your previous subscriptions had been paused. I see you've now purchased a new license, so everything should be working properly on your end.
Please let me know if you need any assistance or run into any issues - I'm happy to help!
How can I deactivate automatic license renewal?
Hello Juan,
Thank you for purchasing our plugin,
There's no specific way to do that via the dashboard, but I'd be happy to do that for you from our end.
Is this for your recent purchase ( Order #59669685-102331030 ) from March 18 ?
I went ahead and I paused the subscription from our end, so that it will not be automatically renewed.
Kind regards,
Stefan
Could we deactivate the renewal for my 2 licenses? I want to do the manual renewal if the project continues with my clients
Order #46566164
Order #59669685
Certainly, I can confirm that both licenses have now been paused.
You will incur no further charges on them and they will not renew automatically.
If in the future you decide to renew, just let us know and we will resume the subscription,
Kind regards,
Stefan
Hi, I have a quick question, what is the cost to renew the b2b king license?
Hi, I need to renew my license but I don't see any option to do so in the control panel.
Should I purchase a new license?
Hello Juan,
I checked your account now and can confirm that your previous subscriptions had been paused. I see you've now purchased a new license, so everything should be working properly on your end.
Please let me know if you need any assistance or run into any issues - I'm happy to help!
Kind regards,
Stefan