Okay
  Public Ticket #3666431
on site orders
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  • Carlos started the conversation

    I sometimes go on sales calls, is there any facility to take onsite orders? Or is there some work around.
    woocommerce does not seem to have many options for onsite/telephone order taking. I tried another plugin it was absolutely horrible, it's  clear they were coders and never sold anything. 
    Your Quick / Bulk Order Form would mostly worked if it allowed to enter a customer name and apply any special pricing to the name entered.
    If you can give me an answer to my initial question I would appreciate it!

  •  2,219
    WebWizards replied

    Hello Carlos,

    Thank you for getting in touch,


    (1) In general, WooCommerce has a way of creating orders via the site backend, by going to Orders -> Add Order:

    8221063209.png


    In B2BKing, we have made an integration with this feature. The way it works is that if you first select the customer here:

    5079394476.png

    then you can add products and the plugin will get the price of the product, for the customer.


    This works in most cases, but I will say it is not 100% perfect and there are some more complex situations in which it will not be able to get the accurate price. For example if a customer is tax exempt it cannot get the price without tax here.


    (2) If the above will not work for your needs, generally what we recommend is to just use a plugin such as the free 'login as user' plugin https://wordpress.org/plugins/login-as-user/ to login as the user and place the order via the frontend, as that customer.


    (3) What I described above is for the situation in which you as the site admin are taking phone orders. If you have sales reps doing this, I want to mention that we also have a sales reps plugin with a dedicated feature for this: https://kingsplugins.com/woocommerce-b2b/salesking/ - this allows each sales rep to shop for a customer and place orders for them, from a frontend agent dashboard (without access to the site backend).


    Let me know if I can help with anything, or if you have any questions,

    Kind regards,

    Stefan