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  Public Ticket #3673504
Redirect after quote request
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  •  1
    Jani started the conversation

    Hi

    If you test to send quote request it will send normally. Then comes window what says that quote request is send. Then i push OK button but nothing happens. No redirect, no empty quote cart.

    How do redirect to some thanks page or back to shop?

  •  2,167
    WebWizards replied

    Hello Jani,

    When sending a quote, what would usually happen is that the user (if logged in), they would be redirected to the my account conversation page, as each quote creates a conversation. I took a quick video to show how this works normally: https://www.loom.com/share/8525adb5c7534cc28b26ac8c3371c94c?sid=fe10a4b5-ec9d-45e6-a331-e11851a3ccba

    For logged out users without an account, you should still see a message such as:

    5206591915.png


    The cart would also be emptied.


    If this does not behave the same, it's probable there is a JS error on your site preventing this from working correctly. You can check as follows: https://docs.wp-rocket.me/article/1364-how-to-check-for-javascript-errors-on-your-site - such issues are usually the result of plugin conflicts or any other plugin or code throwing a JS error. You can try deactivating all other site plugins to confirm.


    Kind regards,

    Stefan

  •  2,167
    WebWizards replied

    I tested now on your site, it seems to behave as expected when I am logged out:

    8899121264.png


    If you are simply looking to add a redirect from this page, you can do it by adding this PHP code snippet to your site:

    add_filter('b2bking_quote_request_url_redirect', function($url){
        $url = 'https://yoursite.com/custom-url';
        return $url;
    }, 10, 1);
    

    This can be added to functions.php or any snippets plugin. Replace the url there with the custom link you want to redirect to.


    Kind regards,

    Stefan

  •  1
    Jani replied

    Biggest thanks, that was what i was looking for.