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  Public Ticket #3681228
b2b king message
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  •  4
    Javed started the conversation

    Hello Stefen is there any method i can get b2b and marketking messages in place it would be a better option to get b2b and b2c messages and marketking messages in one place instead of separate..... 

  •  2,114
    WebWizards replied

    Hi Javed,

    I definitely see what you mean there, and this is something we would like to do in the future to have an integration between them and use only 1 panel.

    At the moment what we can do is to disable one option or the other completely.

    I think the main issue here is the quote requests because only the B2BKing panel can respond to quote requests / make an offer. I am not sure if this is something that you need on the site. If not, the easiest approach is to disable the B2BKing messages.

  •  4
    Javed replied

    I came across into one thing on the issue with marketking in which in returns and refunds there is no option for exchange or RMA option which is a msut to have feature in a process, there we can only either accept the return and deny it...

    i would urge you to add this must have feature on marketking.


    For messages and quotes and offers should have addon feature on marketking to accept and process it as a order.

    There should be a proper flow of process for eg. Buyer wants to request a quote for a product and seller confirms to sell on the quoted price should be allowed and shown in vendor dashboard if you can introduce this feature in marketking along with b2bking would be nicer. it suppose to be a marketking feature instead of b2bking feature.


  •  2,114
    WebWizards replied

    Hello Javed,

    Thank you for your feedback on this,


    I see your point and it could definitely make sense to have a exchange / RMA feature for many marketplaces - we are looking to add that as a future module.


    Regarding the quote flow, is the idea to simply click "accept" instead of adding the offer to cart and checking out? I suppose that can be a step simpler, appreciate the feedback,


    Kind regards,

    Stefan