Comments 1Darren Douglas started the conversationAugust 7, 2024 at 11:07amCustomers assigned to an agent stop paying tax.After further checking we noticed that the capability "salesking_role_none" is added - and this is stopping tax. Even if they are removed from the agent the capability remains on the user - and they will not pay tax till it is removed.We've had to disable sales king and add code to remove this capability. WebWizards replied privately 1Darren Douglas repliedAugust 9, 2024 at 8:07amBrilliant - i've already added code to strip the capability on login.So with this change to not add it it should all work - thank you - i'll test and let you know.1 Like Sign in to reply ...
Customers assigned to an agent stop paying tax.
After further checking we noticed that the capability "salesking_role_none" is added - and this is stopping tax.
Even if they are removed from the agent the capability remains on the user - and they will not pay tax till it is removed.
We've had to disable sales king and add code to remove this capability.
Brilliant - i've already added code to strip the capability on login.
So with this change to not add it it should all work - thank you - i'll test and let you know.