Can I speak to you in private because of the following problem:
The card I used is for only making payments. It does not receive money because it is a virtual card. I tried updating my banking details under my dashboard but there is no option to update it. Can I send you my card banking details?
On our end, we do not handle the transactions directly. All transactions / billing / refunds are handled by our partner, Paddle.com which is a software reseller that handles this legal / financial area.
Please contact them at this email [email protected] and they can assist you with this - just let them know your email and checkout ID ( 278548842-chree7bfba24f8d-ec48e3a8a0 ).
I requested a refund and no one has answered. Please refund me, the plugin does not work for me.
Hi there,
We have now issued a full refund. The money should arrive in your account within a few business days.
Kind regards,
Stefan
Can I speak to you in private because of the following problem:
The card I used is for only making payments. It does not receive money because it is a virtual card. I tried updating my banking details under my dashboard but there is no option to update it. Can I send you my card banking details?
Hi again,
I see what you mean,
On our end, we do not handle the transactions directly. All transactions / billing / refunds are handled by our partner, Paddle.com which is a software reseller that handles this legal / financial area.
Please contact them at this email [email protected] and they can assist you with this - just let them know your email and checkout ID ( 278548842-chree7bfba24f8d-ec48e3a8a0 ).
Kind regards,
Stefan