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  Public Ticket #3712550
approvals not working
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  • joshua started the conversation

    Our manual approval for all is not working. anybody can register on our website and it automatically approves it so they can start shopping. 

    when they register it says you account is approved and awaiting to be turned into a b2b account.

    this doesn't make sense......

  •  2,212
    WebWizards replied

    Hello Joshua,

    Thank you for purchasing our plugin,


    In B2BKing -> Settings -> Registration, please disable the setting " Existing users can apply ":

    2855159542.png


    This setting makes it so that accounts are initially registered as simple B2C accounts, with B2B approval pending. It sounds like that's the issue you're seeing.


    Let me know if that can solve it for you,

    Kind regards,

    Stefan