An invalid form control with name='b2bking_group_b2c_pricetiers_quantity[]' is not focusable. <input name="b2bking_group_b2c_pricetiers_quantity[]" placeholder="Min. Quantity" class="b2bking_tiered_pricing_element" type="number" min="1" step="1" value="5507.15">
One possibility is that the input is considered invalid because of the step and quantity set.
If I understand correctly, it sounds like it's set to a decimal number "5507.15", but it should be set to a full number (e.g. "5507" without the decimals .15), as this is a quantity, not a price. I would suggest to try taking a look at those tiered price quantities and values, and making sure the quantity fields do not have decimals.
Another possibility is that it's some kind of conflict with something else on the site backend.
If you'd like, we can also check it directly and troubleshoot on your site. For that, we would need a backend login to the site, or a staging clone site we can work on,
It looks like you have decimals in the quantity field. This is not allowed because the quantity field can have only full numbers. To solve this, please delete the decimals under each variation in the min. quantity field.
Based on this video indeed I cannot see the problem. I'm not sure what it is: maybe some fields that are hidden for some reason, or some custom code, etc.
It would be great if we could check directly.
If you cannot give us a full access, even a 'shop manager' role access would be quite helpful, so we can edit that product and try to save it.
An invalid form control with name='b2bking_group_b2c_pricetiers_quantity[]' is not focusable. <input name="b2bking_group_b2c_pricetiers_quantity[]" placeholder="Min. Quantity" class="b2bking_tiered_pricing_element" type="number" min="1" step="1" value="5507.15">
<input name="b2bking_group_b2c_pricetiers_quantity[]" placeholder="Min. Quantity" class="b2bking_tiered_pricing_element" type="number" min="1" step="1" value="5507.15">
In our Website we try to update the image we are facing this issue,we are able to remove the image but not being able to update the image
Hi there,
One possibility is that the input is considered invalid because of the step and quantity set.
If I understand correctly, it sounds like it's set to a decimal number "5507.15", but it should be set to a full number (e.g. "5507" without the decimals .15), as this is a quantity, not a price. I would suggest to try taking a look at those tiered price quantities and values, and making sure the quantity fields do not have decimals.
Another possibility is that it's some kind of conflict with something else on the site backend.
If you'd like, we can also check it directly and troubleshoot on your site. For that, we would need a backend login to the site, or a staging clone site we can work on,
Kind regards,
Stefan
I can't give you full access but we can give you a remote access or i am adding an screenshot of the error please help me with resolving it asap
Attached files: imageerror.png
Hi again,
It looks like you have decimals in the quantity field. This is not allowed because the quantity field can have only full numbers. To solve this, please delete the decimals under each variation in the min. quantity field.
Please see my video here as it shows the problem: https://www.loom.com/share/ea25fbaa02eb43b48cbf91c4e8a21f4a?sid=12efeabc-ee2a-4cdc-ba40-755ef560801d
Based on this video indeed I cannot see the problem. I'm not sure what it is: maybe some fields that are hidden for some reason, or some custom code, etc.
It would be great if we could check directly.
If you cannot give us a full access, even a 'shop manager' role access would be quite helpful, so we can edit that product and try to save it.