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  Public Ticket #3737407
purchas/reimbuse Company Credit
Closed

Comments

  • Chun Tao started the conversation

    add 100$credit into cart, but subtotal and total only 1$. 

    please check the attachment.

    Attached files:  Screenshot 2024-10-03 215622.jpg

  •  2,281
    WebWizards replied

    Hi there,

    This is quite strange. It's also odd that there are 2 different subtotal values on the same page.

     

    I think either there is some kind of plugin conflict, or there is some problem with the cart widget / cart block used. It might help to deactivate all other site plugins to check for conflicts.

     

    Or is it possible to share a backend access to this site (or a staging clone site), so we can investigate this directly?

     

    Kind regards,

    Stefan