When I place a new quote as my test user, the admin gets a copy which is perfect, but the customer gets no email saying it has been sent. I'd like the customer to get a copy and also have the customer name featured in the "reply to" - thank you
By default, the plugin does not send a quote email to logged in customers, as these customers would be able to see the quote request under My Account -> Messages (this assumes the messaging module is enabled).
However you can force send this email to logged in users also, by adding this PHP code snippet to your site:
Hey team,
When I place a new quote as my test user, the admin gets a copy which is perfect, but the customer gets no email saying it has been sent. I'd like the customer to get a copy and also have the customer name featured in the "reply to" - thank you
Hello Adam,
Thank you for purchasing our plugin,
Here are you testing with a logged in customer?
By default, the plugin does not send a quote email to logged in customers, as these customers would be able to see the quote request under My Account -> Messages (this assumes the messaging module is enabled).
However you can force send this email to logged in users also, by adding this PHP code snippet to your site:
add_filter('b2bking_send_quote_email_logged_in_users','__return_true');(this can be added to functions.php, or to any snippets plugin).
It will send the following email to the customer:
Please note it is needed to enable the email in WooCommerce -> Settings -> Emails -> New message /conversation.
Kind regards,
Stefan