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  Public Ticket #3759657
Conversations/ Send Message in Product Page
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  • Miguel Zenha started the conversation

    Hello!

    I'm currently setting up the B2B King on our website. Is it possible to add a "start conversation" or "send message" button in the product page? From what I can see, to start a conversation or send a message to the admin, the user must leave the product page and go to the my account page to start a conversation. 

    Is there anyway we can add a "start conversation" button on the product page so that the admin knows that the client's question is relative to that specific product? Like a quote, but it's a chat.

    Best regards and thanks!

  •  2,212
    WebWizards replied

    Hello Miguel,

    Thank you for purchasing our plugin,

     

    While B2BKing does not have a built-in feature for that, I believe we can help write a code snippet to achieve it.

    I can suggest 2 options:

    (A) We could add a button like this near the add-to-cart button:

    3230510809.png

     

    (B) I think we could also add something like a tab, similar to this, near the other tabs like 'Description':

    6283940037.png

     

    Does one of these sound like what you're looking for and if so, what would you prefer? Let me know and I will then start to work on that snippet.

     

    Kind regards,

    Stefan

  • Miguel Zenha replied

    Hi!

     

    Thanks for the quick reply.

    I believe option A may be what I'm looking for.

    Can you please tell me how I can make this through a code snippet?

    And will the inquiry save the product information so that the B2B manager knows which product the message was sent from?

    Hope to hear from you soon. Best regards and thanks

  •  2,212
    WebWizards replied

    Thank you for confirming that,

     

    I've been looking into the best way to implement that.

    Are you currently using quote requests on the product page? If not, I think a great option is to adapt the quote on product page functionality. You can add this PHP snippet to your site: https://pastecode.io/s/52gko28z

    It would then work as follows: https://www.loom.com/share/e07d2973fa8646c281f1505b7529c289?sid=0e6af597-d723-4378-9675-c26c1a33c390 (we can make small adjustments to texts / wording if needed).

     

    Kind regards,

    Stefan

  • Miguel Zenha replied

    Hi Stefan,

    In order to use quote requests on the product page, do I have to activate any option in the settings page? Or is it enough to add the code snippet that you have sent me?


    Best regards and thanks