Currently, people who have logged in can see it properly, but for people who are logging in for the first time, there is a phenomenon where nothing is visible on a white background. I tried changing the theme, but in the end, when I hid the two b2bking core and premium plugins, the page was visible. What should I do?
Is that related to a specific page, or just generally what users see when they first login? And you are noticing that with B2BKing enabled, when users first login they initially see a white page?
It is a bit strange. Please check your login / my account page and make sure the page visibility is enabled for logged in users https://prnt.sc/DEYTigUO8pg3
I also wonder if it could be related to some kind of caching / pages getting cached in a different state.
If possible to share a backend login to the site or staging site, we can also check and troubleshoot this directly. In that case, it would help if you can specify exactly how we can test the issue? simply login as a B2B user?
Currently, people who have logged in can see it properly, but for people who are logging in for the first time, there is a phenomenon where nothing is visible on a white background. I tried changing the theme, but in the end, when I hid the two b2bking core and premium plugins, the page was visible. What should I do?
Hi there,
Glad to assist,
Is that related to a specific page, or just generally what users see when they first login? And you are noticing that with B2BKing enabled, when users first login they initially see a white page?
It is a bit strange. Please check your login / my account page and make sure the page visibility is enabled for logged in users https://prnt.sc/DEYTigUO8pg3
I also wonder if it could be related to some kind of caching / pages getting cached in a different state.
If possible to share a backend login to the site or staging site, we can also check and troubleshoot this directly. In that case, it would help if you can specify exactly how we can test the issue? simply login as a B2B user?
Kind regards,
Stefan