The plugin does have a feature for this, through the built in "new message / conversation" email.
Please make sure that you have that enabled, under WooCommerce -> Settings -> Emails:
If you do have that enabled but do not receive the email, I would suggest to check with a mail logging plugin to see if the email exists in the log or not: https://wordpress.org/plugins/wp-mail-logging/
Hi Stefan!
Is it possible for the admin to receive an email with the conversation message initiated by the clients ?
I've done some tests but I think that the admin must enter the wordpress admin area to check if there are new messages.
It would be a great feature if an email was sent every time a new message (or quote request, etc.) was submitted.
Best regards and thanks
Hello Miguel,
The plugin does have a feature for this, through the built in "new message / conversation" email.
Please make sure that you have that enabled, under WooCommerce -> Settings -> Emails:
If you do have that enabled but do not receive the email, I would suggest to check with a mail logging plugin to see if the email exists in the log or not: https://wordpress.org/plugins/wp-mail-logging/
Kind regards,
Stefan
Hi Stefan!
Thank you!
Is there any way I can add more email recipients to the "New message/conversation" email?
Right now, I think that it only goes to the wordpress admin, but I wanted to add one more email.
Best regards and thanks
Hi again Miguel,
Yes, you can add the following PHP code snippet to control which addresses receive that email:
add_filter('b2bking_recipient_new_message', function($recipient, $conversationid){ return '[email protected], [email protected]'; }, 10, 2); add_filter('b2bking_recipient_new_message_quote', function($recipient, $conversationid){ return '[email protected], [email protected]'; }, 10, 2);Replace email1, email2 etc with your own email addresses that should receive it. You can add more addresses by just adding them using a comma (,).
The code snippet can be added to functions.php or any snippets plugin,
Kind regards,
Stefan