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  Public Ticket #3782475
tax exemption not working
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Comments

  •  1
    UrbanBiker started the conversation

    Hi there,

    I have the following problem:

    I have set up two dynamic rules for all B2B users.
    1. an 8% discount and 2. a tax exemption for all B2B users. The 8% discount rule works, but the taxes are still displayed in the shopping cart.

    What could be the reason for this?

    Best regards

    UPDATE:

    Hi there i just found the solucion. :)

  •  2,281
    WebWizards replied

    Hi there,

    Good to hear you already resolved that. I think most likely it would be an issue with the configuration of the tax exemption rule: it may be needed to select all countries and set requires: nothing in the rule.

     

    If there's anything we can help with, please let us know,

     

    Kind regards,

    Stefan