We've had an issue that began perhaps a month or so ago after either a Bricks or B2BKing Pro update. Since then, any query loops rendering custom post data in Bricks is rendering in the builder but not on the frontend. The queries do work for the default WP posts and pages but not for custom posts created via code or via ACF Pro.
We traced the issue to a conflict with Bricks and the B2BKing Pro Plugin (not the core or helper but specifically the Pro). When we disable B2BKing Pro, the query loop post content renders on the page. When we activate it it disappears. We're not seeing anything unusual in the error log or in console. We were able to isolate the issue by disabling all but Bricks and Woo and the B2BKing Core, Helper, and then enabling/disabling Pro to confirm.
Do you have any suggestions on how best to resolve the issue?
Other than that, I'm not quite sure what it could be. Would it be possible to share a backend login to your site or a staging site where can work on this? It would be great if I could check and troubleshoot it directly.
Thank you for the reply. Yes, you are correct. It appears that when I disable "Control Visibility" and enable "All Products Visible" that the post data query loop renders the data correctly on the frontend and when I switch it back it does not. I have a test site which you can access. I'll post access credentials privately. Thanks again.
Sorry for the delay. I took a look and it appears to be working correctly now.. Your help is much appreciated. I'll follow up if I observe any other issues.
Hello,
We've had an issue that began perhaps a month or so ago after either a Bricks or B2BKing Pro update. Since then, any query loops rendering custom post data in Bricks is rendering in the builder but not on the frontend. The queries do work for the default WP posts and pages but not for custom posts created via code or via ACF Pro.
We traced the issue to a conflict with Bricks and the B2BKing Pro Plugin (not the core or helper but specifically the Pro). When we disable B2BKing Pro, the query loop post content renders on the page. When we activate it it disappears. We're not seeing anything unusual in the error log or in console. We were able to isolate the issue by disabling all but Bricks and Woo and the B2BKing Core, Helper, and then enabling/disabling Pro to confirm.
Do you have any suggestions on how best to resolve the issue?
Many Thanks.
Hi,
I wonder if it has to do with the B2BKing visibility module. It would be useful to know if the issue goes away when setting the plugin to "all products visible" ( https://woocommerce-b2b-plugin.com/docs/faq-product-visibility-is-not-working-how-to-set-up-product-visibility/ ).
Other than that, I'm not quite sure what it could be. Would it be possible to share a backend login to your site or a staging site where can work on this? It would be great if I could check and troubleshoot it directly.
Kind regards,
Stefan
Thank you for the reply. Yes, you are correct. It appears that when I disable "Control Visibility" and enable "All Products Visible" that the post data query loop renders the data correctly on the frontend and when I switch it back it does not. I have a test site which you can access. I'll post access credentials privately. Thanks again.
Hello Greg,
Thank you for your patience on this - It has been a bit slow after the holiday period and we are working to catch up,
I looked into the issue now and it seems B2BKing was incorrectly applying visibility to all Bricks queries, not just product queries.
I made an update to the plugin now to solve this, and I installed the update on your site. From what I can see, it seems to have worked.
Please let me know whether you still see any issues.
Kind regards,
Stefan
Sorry for the delay. I took a look and it appears to be working correctly now.. Your help is much appreciated. I'll follow up if I observe any other issues.