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  Public Ticket #3792234
VENDOR TEAMS & STAFF are not working properly
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  •  1
    intoep started the conversation

    After the VENDOR TEAMS & STAFF function is enabled, the permissions of sub-team members to add items are configured. However, after adding one item, the second item cannot be added, and the page will constantly refresh.

  •  2,281
    WebWizards replied

    Hi there,

    Thank you for reaching out,

     

    For support, kindly please share with us your purchase email or license key, as we need to add that to our database for support purposes.

     

    Regarding the issue: if I understand correctly, a vendor team member can create 1 product, but not multiple products after the first one? Can you also please clarify which version of MarketKing Core and MarketKing Pro you currently have installed?

     

    Kind regards,

    Stefan

  •  1
    intoep replied

    Hello, my purchase email is [email protected], MarketKing Pro version number is 1.9.80, MarketKing Core version number is 2.0.00.

  •  1
    intoep replied

    After MarketKing Pro and MarketKing Core are all updated to version 2.0.25, Vendor Teams & Staff sub-users still have problems adding products.

  •  2,281
    WebWizards replied

    Thank you for sharing that and for purchasing our plugin!

     

    I looked into that issue now and I believe I have found the problem. I have a plugin update that I believe can fix this and allow vendor team members to correctly create multiple products.

     

    Please update to the attached plugin version. To update:

    1. First deactivate your existing version of MarketKing Core

    2. Upload and activate the attached version

    (no change to MarketKing Pro is needed)

     

    Let me know if you have any further issues,

    We can also check and troubleshoot the issue directly on your site if you prefer. For that, we would need a backend site access so we can look into it.

    Stefan

    Attached files:  marketking-core-2028.zip

  •  1
    intoep replied

    Thank you very much, after the completion of the update team members can add normal merchandise, but found another problem, because all the store address is https://www.yoyoemall.com/stores-list/weixinuo this form shows, now all the shops address open into a 404 - does not exist.

    Attached files:  20250103112714.png

  •  1
    intoep replied

    After the Main Product Image uploaded by the member account, it cannot be selected from the attachments of Image Gallery, Description and Short Description, so the image needs to be uploaded again.

    Attached files:  0103142904.png