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  Public Ticket #3820899
Vendor dashboard doesn't work
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Comments

  •  2
    Apostolos started the conversation

    Hi, i'm trying to set up my site and i register a vendor account from a different email,not admin's email ,then i approved the registration.

    After the login i can  see only the first page of the dashboard nothing else it works from the menu(i can click on them but it doesn't redirect to the other pages.

    Any clue why this happened?Is there any specific setting that i missed it?

  •  2,330
    WebWizards replied

    Hello Apostolos,

    Based on the URL you mentioned "https://www.europe.biz/?page_id=94/profile" it looks like this is most likely a problem with permalinks structure, as our dashboard cannot work with this page_id= structure.

    To solve this, please go to your site's Permalinks settings page, and choose "Post name" there:

    2596966514.png

     

    I believe that should solve it but please let me know if you encounter any further issues,

     

    Kind regards,

    Stefan

  •  2
    Apostolos replied

    Thank you Stefan,indeed the problem was the permalink structure.