Normally, when an agent clicks 'Manage Order' on their dashboard for their customer orders, it goes to the backend of WP where they can see order information.
However, when an agent does this for a subagents order, it is blank. How do I give the agent to only see orders for themselves and their subagents in the backend so they can properly see their subagents' order details? Thanks in advance.
This is a bit of a tough one. Would it work for you to generally allow any agent to edit any order? If so, we could achieve it by adding this PHP snippet to the site:
Hi there,
Normally, when an agent clicks 'Manage Order' on their dashboard for their customer orders, it goes to the backend of WP where they can see order information.
However, when an agent does this for a subagents order, it is blank. How do I give the agent to only see orders for themselves and their subagents in the backend so they can properly see their subagents' order details? Thanks in advance.
Hello Spencer,
This is a bit of a tough one. Would it work for you to generally allow any agent to edit any order? If so, we could achieve it by adding this PHP snippet to the site:
add_filter('salesking_agents_see_all_orders', function($val){ if (is_admin()){ return true; } return $val; }, 10, 1);Kind regards,
Stefan
No I don't think I can allow any agent. Because then they'll also see the order amounts for other orders not in their hierarchy.
Can we just restrict it to the main agent for their subagents orders?
It works! Thank you very much.