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  Public Ticket #3826335
Add to cart won't stop loading
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  •  3
    java started the conversation

    First: Add to Cart button keeps loading and only stops when  refresh the page

    Second: when active B2B show variation tap it's hidden plugin republic  add on field

  •  2,330
    WebWizards replied

    Hi there,

    (1) Regarding an issue where the 'add to cart' button keeps loading:

    This sounds like there is an error occurring, preventing the action from completing. You may be able to see a red error if you open the browser console.

    Generally this kind of problem is usually the result of a plugin conflict, but it is difficult to say more without viewing the error details.

    The best way we can assist is if we could check the issue directly on the site. For that we would need a backend access to the site or a staging clone site. 

     

    (2) Here if I understand correctly, you are looking to have plugin republic add-ons available for selection when adding a product to cart with the bulk order form?

    I'm afraid I don't think we have any simple way to achieve this, as it could only be done with a custom integration with that plugin.

    Possibly the best option may be to modify how our 'view options' button works, so that instead of showing variations, it sends the user to the product page instead. Do you think that could work here?

     

    Kind regards,

    Stefan

  •   java replied privately
  •  2,330
    WebWizards replied

    Thank you for the access details, 

    Regarding the issue with 'add to cart' not loading, I believe I found the problem - some kind of JS conflict with other plugins hooking into the add to cart action.

    I added a code snippet to the site, and now this seems to work. I can see the "view cart" button after add cart finishes:

    9450045873.png

     

    (2) To test that problem, I understand I have to set it to "Below product". 

    However I am having some trouble editing that product as I see this permissions error:4294385399.png

    It seems I cannot edit any product so it is difficult to test this.