Hi, I have always used Easyship plugin for woocommerce in combination with B2bKing Pro. I don't know when or how this has happened but whenever B2B King Pro is active, I can't see easyship as a shipping option in the front end or back end so my customers have not shipping options!!!
Turning off manage shipping options doesn't work in b2BKing Pro neither does adding the zone shipping script that's mentioned in your help pages. Please can you assist urgently.
Thanks for getting in touch and sorry to hear about this shipping issue!
That does seem quite unusual as B2BKing wouldn't normally impact shipping methods.
Could you please confirm if you've already tried activating the "Disable shipping methods control" setting in B2BKing Settings > Other -> Components? You can find this setting here: https://prnt.sc/Y69Y2SxlIdt3
If you've already tried this and it didn't resolve the issue, there might be another conflict we need to investigate. To help you better, could you please:
1. Share an admin login to your site so we can take a look directly 2. Provide your B2BKing license key / purchase code.
This will help us investigate the issue more thoroughly and provide a proper solution.
Hi, I have always used Easyship plugin for woocommerce in combination with B2bKing Pro. I don't know when or how this has happened but whenever B2B King Pro is active, I can't see easyship as a shipping option in the front end or back end so my customers have not shipping options!!!
Turning off manage shipping options doesn't work in b2BKing Pro neither does adding the zone shipping script that's mentioned in your help pages. Please can you assist urgently.
Thanks
Hi Tim,
Thanks for getting in touch and sorry to hear about this shipping issue!
That does seem quite unusual as B2BKing wouldn't normally impact shipping methods.
Could you please confirm if you've already tried activating the "Disable shipping methods control" setting in B2BKing Settings > Other -> Components? You can find this setting here: https://prnt.sc/Y69Y2SxlIdt3
If you've already tried this and it didn't resolve the issue, there might be another conflict we need to investigate. To help you better, could you please:
1. Share an admin login to your site so we can take a look directly
2. Provide your B2BKing license key / purchase code.
This will help us investigate the issue more thoroughly and provide a proper solution.
Kind regards,
Stefan