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  Public Ticket #3985407
Quote button redirect
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  •  1
    Paul started the conversation
    2 days ago on Thursday at 11:01am

    Hi, When I click the button in the cart page "Send custom quote request" It sends the request fine but the redirect show a 404 page not found error.

    Thanks

    Paul Kemp

  •  2,393
    WebWizards replied
    1 day ago on Thursday at 3:24pm

    Hello Paul,

    Glad to assist,

     

    A few questions to better understand the setup:

     

    -> What is the URL you are seeing when you get that 404 page?

    (usually it would be a URL such as http://site.com/my-account/conversation/?id=3726)

     

    -> If you go to My Account -> Conversations (as a customer on the frontend), does that work, or do you see a 404 error there as well? Are you able to start or open conversations there?

     

    Kind regards,

    Stefan