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  Public Ticket #4000497
Issue with Multi-Vendor Orders – Checkout Error
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  •  6
    Barni started the conversation

    Dear MarketKing Support Team,

    I’m experiencing an issue when trying to place orders that include products from multiple vendors. While single-vendor orders are processed without any problems, multi-vendor orders result in the following error message during checkout:

    "An error occurred while processing your order. Please check your payment method for any charges and review your order history before reordering."

    This is preventing customers from completing multi-vendor purchases. Could you please assist in resolving this issue?

    Thank you in advance for your support.

    Best regards,

    Attached files:  Bildschirmfoto 2025-05-16 um 09.56.20.png