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  Public Ticket #4115152
Bulk Order - variation prices
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  • VENTO Development started the conversation

    Hi, 

    we resolved all the issues around B2B multi currency, but remain only one item, could you please assist? Within bulk order form the price for each variation in EUR is wrongly displayed as attached. 

    The problem is that price is only initially wrongly displayed. When you increase the quantity using the + button or drop the item to basket the price is properly updated everywhere (in bulk form, in basket).


    Could you please assist. We already tried everything.


    Thanks

    Jacob


    Attached files:  Wrong-price.jpg

  •  2,468
    WebWizards replied

    Hi Jacob,

    I understand you're referring to the variation price here:

    4457359423.png

    The formatting looks odd and it looks like the actual price itself (0.53) might be wrong as well.

     

    It looks like there's some other plugin or code that is overwriting B2BKing's price there - almost certainly some kind of conflict.

    I would suggest to try deactivating all other site plugins and looking at any price-related code snippets the site may be using.

     

    We can investigate this issue directly if you can share a backend access to the site or a staging clone site,

    Kind regards,

    Stefan

  • VENTO Development replied

    We will use CLASSIC bulk order form so far, so there is no issue. The problem is only with CREAM bulk order. Yes, the price is not properly displayed (recalculated), but when you ADD MORE or press + or - the correct price pop up immediatelly.

  • VENTO Development replied

    Please, create also the account and I will give you the access to check it. In Classic form the problem in Bulk Order is with the currency signs, which are displayed not properly.