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  Public Ticket #4146662
Empty categories showing
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  • Marcel started the conversation

    hello,


    I am experiencing the issue that empty categories are still showing. I would like to have them appear an disappear automatically when products are present or not. Is that possible?


    greetings,

    marcel

  •  2,472
    WebWizards replied

    Hi Marcel,

    Thank you for purchasing our plugin! I understand you'd like to automatically hide empty categories and show them only when they contain products.

    Please go to B2BKing -> Settings -> Other, and enable the "Product Visibility Cache" option. In most cases, this setting should help hide empty categories completely.

     

    However, the exact behavior may depend on the specific widget, theme, or page builder you're using to display the categories. If enabling this setting doesn't solve the issue for you, could you please:
    1. Let me know where exactly these categories are showing (menu, sidebar, specific pages, etc.)
    2. Share a screenshot if possible
    3. Let me know which theme and page builder you're using

     

    Kind regards,
    Stefan

  • Marcel replied

    Hello,

    When I enable the cache I get this result on every category page:

    When I disable cache it works but empty categories remain in the main menu. I am using the Porto theme, latest version.


    Thank you,

    Marcel