I understand you're referring to the "Resale Certificate / Tax ID Number" field there. It looks like that's configured as a VAT-type field. Therefore it will show only after you select a linked country from the dropdown:
However, file upload fields are not compatible with this, so you would need to configure it as a regular file upload field.
I recommend the following:
(1) In B2BKing -> Registration Fields, create a separate Certificate File Upload field that is set as follows: https://prnt.sc/CsXlA_Jw-r67
It could be an optional field so that only users to whom it applies have to upload there.
(2) If you wish to also have a Tax ID Number text-type field, that would need to be separate of the file upload field.
The field is not displaying on the frontend of the site. Kindly refer to attachments
Attached files: Screenshot 2025-07-16 at 10.34.44 PM.png
Screenshot 2025-07-16 at 10.38.38 PM.png
Hi Dashan,
Thank you for purchasing our plugin,
I understand you're referring to the "Resale Certificate / Tax ID Number" field there. It looks like that's configured as a VAT-type field. Therefore it will show only after you select a linked country from the dropdown:
However, file upload fields are not compatible with this, so you would need to configure it as a regular file upload field.
I recommend the following:
(1) In B2BKing -> Registration Fields, create a separate Certificate File Upload field that is set as follows: https://prnt.sc/CsXlA_Jw-r67
It could be an optional field so that only users to whom it applies have to upload there.
(2) If you wish to also have a Tax ID Number text-type field, that would need to be separate of the file upload field.
Let me know if I can help,
Kind regards,
Stefan