Thank you for purchasing our plugin! I understand you're checking boxes and saving the category, but the changes don't persist after saving, is that correct?
This behavior typically suggests there is a conflict with another plugin or code interfering with the save function. I'd recommend temporarily deactivating other plugins on your site to check if this resolves the issue.
If you'd like, we can also take a direct look and troubleshoot the issue - for that, would you be able to provide temporary admin access to your site or a staging site?
Hello,
I am not able to add or update the category visibility to users with your plugin.
Trying to turn on or turn off the visibility, but after the page refreshes it comes back to the same status.
What is the issue?
Attached files: Screenshot 2025-07-17 at 07.54.52.png
Hi Vilius,
Thank you for purchasing our plugin! I understand you're checking boxes and saving the category, but the changes don't persist after saving, is that correct?
This behavior typically suggests there is a conflict with another plugin or code interfering with the save function. I'd recommend temporarily deactivating other plugins on your site to check if this resolves the issue.
If you'd like, we can also take a direct look and troubleshoot the issue - for that, would you be able to provide temporary admin access to your site or a staging site?
Kind regards,
Stefan