I cannot upload my zip file into the plugins section of wordpress, I am getting an error each time. I was under the impressio nthis would be a simple upload & easy to get off the ground ,and now I'm stuck & keep getting "
Thank you for purchasing and I'm sorry to hear about that issue,
Our plugin works like any other - it should be a simple zip upload, so I'm not entirely sure what the issue there is. May be a problem related to file size and some server / uploader limits.
and click on Upload plugin -> choose file -> install now:
The reason I mention this is because in your screenshot it seems you are on wordpress.com which is using a custom uploader. By going directly to the above link you'd be on the site's standard uploader which might work better.
(2)
If you are familiar with this process, another option would be to use a file manager and copy the plugin .zip directly under wp-content/plugins/ then unzip it there.
(3)
If you would like, we'd be glad to look into this directly if you can share a temporary site access with us. One way would be to create a user for us using our email at [email protected]
I cannot upload my zip file into the plugins section of wordpress, I am getting an error each time. I was under the impressio nthis would be a simple upload & easy to get off the ground ,and now I'm stuck & keep getting "
An error occurred while installing the plugin."Attached files: Screenshot (677).png
Hi Mark,
Thank you for purchasing and I'm sorry to hear about that issue,
Our plugin works like any other - it should be a simple zip upload, so I'm not entirely sure what the issue there is. May be a problem related to file size and some server / uploader limits.
I have a few suggestions:
(1)
Try going directly to this link:
http://lightupservics.shop/wp-admin/plugin-install.php
and click on Upload plugin -> choose file -> install now:
The reason I mention this is because in your screenshot it seems you are on wordpress.com which is using a custom uploader. By going directly to the above link you'd be on the site's standard uploader which might work better.
(2)
If you are familiar with this process, another option would be to use a file manager and copy the plugin .zip directly under wp-content/plugins/ then unzip it there.
(3)
If you would like, we'd be glad to look into this directly if you can share a temporary site access with us. One way would be to create a user for us using our email at [email protected]
Kind regards,
Stefan