Our website (kingsplugins.com) and Envato/CodeCanyon have different licensing models:
- On our website, we offer a 1-year subscription that includes both updates and support - On Envato/CodeCanyon, they have their own support terms with a different duration
on your website its advertised
plugin updates and support = 1 Year
my technical staff says only 3 Months support ?
Attached files: b2b support a.jpg
b2b support b.jpg
Hi Shaheen,
Thank you for getting in touch,
Our website (kingsplugins.com) and Envato/CodeCanyon have different licensing models:
- On our website, we offer a 1-year subscription that includes both updates and support
- On Envato/CodeCanyon, they have their own support terms with a different duration
If you purchased the plugin through Envato previously and would like to extend your support period, you can do so using this link: https://kingsplugins.com/extend-support-period/
Kind regards,
Stefan