Thanks for reaching out. I noticed that the "How much" setting is currently set to "1", which is causing the product to be given away completely for free.
To set up a proper Buy 1 Get 1 Free offer, you should change the "How much" setting to "2". This way, when a customer adds 2 items to their cart, one of them will be given free. This is normal for how this rule works,
Hi B2BKing Team,
I am trying to create Buy 1 Get 1 Free option on our website for logged out and registered users.
I followed the instruction from your help page but at the checkout the plugin keeps on giving the product away for free.
Do you know what I am doing wrong? Please see the attached screenshots.
Attached files: Screenshot 2025-07-23 at 9.54.05 PM.png
Screenshot 2025-07-23 at 9.54.29 PM.png
Hi Atul,
Thanks for reaching out. I noticed that the "How much" setting is currently set to "1", which is causing the product to be given away completely for free.
To set up a proper Buy 1 Get 1 Free offer, you should change the "How much" setting to "2". This way, when a customer adds 2 items to their cart, one of them will be given free. This is normal for how this rule works,
Let me know if I can help,
Kind regards,
Stefan