Is there a way to hide pricing for certain groups in the new order email that is sent from Woocommerce? The reason why is because we have a customer who orders for their own customers, we charge that customer (so they would be the billing) X amount for the product they order from us and then they markup that price to charge their customer (which would be the shipping). The problem is that Woocommerce emails the new order details to the customer who's receiving the shipment which includes the price charged.
I'm afraid we don't have a simple way to hide prices for specific groups in the order emails.
One option I see is that I could provide you with a code snippet that completely disabled the New Order email for those specified user groups. Could that help?
To actually remove the pricing in the way you described, the only option I see is to directly edit the .php email template of the new order email - but that is quite complex and you would need to work with a developer to fully achieve it.
we have a lot of orders that require this. if we didn't send the email to the customer, how would we go about doing that on a per customer basis, we don't want to do it for every customer.....
We can help you set this up on a per-customer basis. I can see 2 options:
1. I can provide you with a code snippet where we can specify certain email addresses for which the order confirmation email should not be sent. This would be the simpler solution - we just add the specific customer email addresses to the code.
2. Alternatively, we could add a custom checkbox to the checkout page that says something like "Do not send order confirmation to shipping address". However, this solution would depend on your checkout setup and might require more complex customization. Not sure if you are using the classic or blocks checkout, it is more difficult with the latter.
Is there a way to hide pricing for certain groups in the new order email that is sent from Woocommerce? The reason why is because we have a customer who orders for their own customers, we charge that customer (so they would be the billing) X amount for the product they order from us and then they markup that price to charge their customer (which would be the shipping). The problem is that Woocommerce emails the new order details to the customer who's receiving the shipment which includes the price charged.
Hi Jeff,
Glad to assist,
I'm afraid we don't have a simple way to hide prices for specific groups in the order emails.
One option I see is that I could provide you with a code snippet that completely disabled the New Order email for those specified user groups. Could that help?
To actually remove the pricing in the way you described, the only option I see is to directly edit the .php email template of the new order email - but that is quite complex and you would need to work with a developer to fully achieve it.
Kind regards,
Stefan
we have a lot of orders that require this. if we didn't send the email to the customer, how would we go about doing that on a per customer basis, we don't want to do it for every customer.....
Hi Jeff,
We can help you set this up on a per-customer basis. I can see 2 options:
1. I can provide you with a code snippet where we can specify certain email addresses for which the order confirmation email should not be sent. This would be the simpler solution - we just add the specific customer email addresses to the code.
2. Alternatively, we could add a custom checkbox to the checkout page that says something like "Do not send order confirmation to shipping address". However, this solution would depend on your checkout setup and might require more complex customization. Not sure if you are using the classic or blocks checkout, it is more difficult with the latter.
Let me know your thoughts,
Kind regards,
Stefan