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  Public Ticket #4305391
taxes
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Comments

  • Chris started the conversation

    Why am I being charged Canadian sales taxes hen your company is not a registered business in Canada ??  This is illegal !!

  •  2,486
    WebWizards replied

    Hi Chris,

    Thank you for purchasing the plugin,

     

    We work with Paddle.com which is our merchant of record - technically you are purchasing from them. Paddle is a dedicated billing and VAT compliance company, they are always making sure everything is done by the book across all jurisdictions, which is why we work with them.

     

    My understanding is that they are required by law to collect Canadian sales tax and remit it to the Canadian tax authorities. However, for any clarifications, kindly please contact them directly at [email protected] as they will be able to better assist you and provide any information or documentation you need,

     

    Kind regards,

    Stefan