Hello,
We are currently configuring B2BKing on our WooCommerce site, and we have noticed an issue at checkout:
Even though the customer account includes professional billing information such as Company Name and VAT Number (stored under billing_company and billing_vat_number), the WooCommerce checkout only displays the personal data (first name, last name, email, etc.).
Our question:
🔹 How can we ensure that the professional billing fields (company name, VAT number, etc.) are automatically shown and filled in during checkout for B2B customers?
Ideally, we would like the billing form at checkout to reflect all relevant professional data associated with the customer account.
Is there a setting or integration step we’re missing to enable this behavior with B2BKing and WooCommerce?
Thank you in advance for your help!
Best regards,
The company and VAT data should indeed automatically display at checkout since it's saved in the standard WooCommerce billing fields.
Since this isn't happening, there might be a conflict with another plugin modifying the checkout - particularly if you're using any custom checkout or form plugins.
To help identify and resolve this, I'd be happy to take a look directly on your site if you could provide backend admin access. It would also be helpful if you could share an example of a specific user account that's experiencing this issue, so I can check their data and field configuration.
Hi Hugues,
The company and VAT data should indeed automatically display at checkout since it's saved in the standard WooCommerce billing fields.
Since this isn't happening, there might be a conflict with another plugin modifying the checkout - particularly if you're using any custom checkout or form plugins.
To help identify and resolve this, I'd be happy to take a look directly on your site if you could provide backend admin access. It would also be helpful if you could share an example of a specific user account that's experiencing this issue, so I can check their data and field configuration.
Kind regards,
Stefan