Okay
  Public Ticket #4411118
Vendor media access
Open

Comments

  •  6
    Cor started the conversation

    Hi,

    How do Vendors access their media library?

    Also, when vendors upload media they cannot complete the alt name or other fields, is this intentional?

  •  2,496
    WebWizards replied

    Hi Cor,

    Regarding vendor media access - there are some restrictions in place since vendors don't have full admin privileges, so we need to restrict certain areas. We are not necessarily intentionally removing alt names, but it behaves that way based on permissions (WP has specific fields it will only show to the highest permissions).

     

    Vendors can normally upload media through the product editor when adding/editing products (when clicking on images / gallery on the Edit Product page).

     

    If you wish, you can also add this code snippet to the site: https://pastecode.io/s/fh1fw95d

    It will add a media tab as follows for more direct access:

    2006402804.png

     

    Kind regards,

    Stefan

  •  6
    Cor replied

    Hi Stefan,

    Thank you for the feedback. Will this code give acess to the whole media folder or only the Vendor's media?

    Regards,

    Cor

  •  2,496
    WebWizards replied

    The code snippet should only give vendors access to their own media files - they won't be able to see or access media uploaded by other vendors or administrators. This is intentional to maintain security and separation between different vendors' content.

    Kind regards,
    Stefan

  •  6
    Cor replied

    I noticed that when tested. This is very helpful, thank you. You can close the ticket.