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  Public Ticket #4493500
Stripe connect
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  • Aleksander started the conversation

    Hi MarketKing Support,

    I’m setting up the Stripe Connect module in MarketKing and I’m running into an error when vendors try to connect their accounts.

    When clicking “Connect with Stripe” from the vendor dashboard → payouts, I get the following message:

    {

      "error": {

        "message": "No application matches the supplied client identifier"

      }

    }

    How do we fix this?

    Thanks in advance for your help,  

    Aleksander

  •  2,510
    WebWizards replied

    Hello Aleksander,

    Thank you for purchasing our plugin,

     

    Usually that error is caused by an incorrect Client ID in your Stripe settings. Please try to go to WooCommerce -> Settings -> Payments -> MarketKing Stripe Connect and configure the keys there:

    2918492703.png

    The Client ID can currently be found in the Stripe dashboard under Settings -> Connect -> Onboarding -> OAuth. Please see this screenshot for reference: https://prnt.sc/ZcT4jE6tuUV0

    For test mode the URL is: https://dashboard.stripe.com/test/settings/connect/onboarding-options/oauth

     

    Importantly, If you are using test mode, you need to enable the 'Enable Test Mode' checkbox, otherwise it needs to be disabled. Please note that the client ID for test more is different than the live client ID, so please make sure you do not have the mixed up, as that could explain the error.

     

    Let me know what you find,

     

    Kind regards,

    Stefan