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  Public Ticket #4496036
Translate (loco) not working after update
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Comments

  • Aleksander started the conversation

    The vendor dashboard went back to English after we updated the theme. How can we fix this since we want the site and vendor dashboard in Norwegian?

  • roberto replied

    Buongiorno siamo possessori di una licenza per il nostro sito artes.it c'è un modo per impostare la lingua in modo definitivo abbiamo due vostri plugin però ogni pagina ritorna la lingua inglese vorremmo impostarla invece su italiano Grazie mille buon lavoro...

    Roberto 

  •  2,541
    WebWizards replied

    Hi there,

    Thanks for reaching out. I believe the issue is that your translation files were stored in the plugin folder and got overwritten during the update.

    To fix this and prevent it from happening again, please go to Loco Translate → Plugins → MarketKing Core / MarketKing Pro and click on each language you've translated.

    Once there, click on "Relocate" and make sure it's set to either SYSTEM or CUSTOM, not AUTHOR (https://prnt.sc/4JhVawL9I-xK).

    When it's set to "Author", the translation files are stored in the plugin folder itself, which means they get overwritten whenever you update. By setting it to System or Custom, the files will be stored in your own site's folders, so they'll be preserved through updates.

    Kind regards,
    Stefan