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  Public Ticket #4505026
Inventory filtering
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  • Barbara started the conversation

    Hello,

    Thank you for helping me add the filter, but I don't know why it doesn't always work correctly - screenshots are attached.

    The product is on order, but it's shown as in stock.
    How can I fix this?

    Can we add the status: On backorder to the filter?

    Best regards
    Barbara Muszko

    Attached files:  error.jpg
      error-2.jpg

  •  2,542
    WebWizards replied
    At the moment, the filter conflates the Instock/Backorder options.
     
     
    To find a solution, can you please clarify, what are your settings under B2BKing -> Settings -> Other -> Stock? https://prnt.sc/R-GRjJxX-thc
  • Barbara replied

    b2b.rotulamed.pl is a B2B shop only.
    Stock settings are available in the attachment.
    Customers can purchase the entire assortment. They will receive it immediately (in stock) or by backorder. It's important for customers to know what's in stock and what they'll have to wait for.

    Can we add the status: backorder to the filter?

    Attached files:  stock.jpg