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  Public Ticket #4509906
Add payment method for buyers
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  • Aleksander started the conversation

    When I try to give a action bid I get this message: 

    • Sorry, you must set up your payment method to place a bid. SET UP 

    Then it takes me to this link: /my-accont/payment-methods/
     and gives me an error saying: no saved payment solutions found. 

    How do we fix this?

    We only use Stripe Connect and it is already setup. 

  •  2,565
    WebWizards replied

    Hi Aleksander,

    This appears to be related to the auction plugin you're using rather than a MarketKing setting directly. Could you let me know which auction plugin you have installed - is it WooCommerce Simple Auctions or another one?

    The "must set up payment method" requirement is likely coming from a setting in your auction plugin that requires buyers to have a saved payment method before they can place bids. This isn't something that MarketKing controls directly.

     

    If you'd like, I can look into this in more detail - for that I'd need backend admin access to your site or a staging clone where I can investigate further.

     

    Kind regards,
    Stefan