Okay
  Public Ticket #4516642
Register page
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Comments

  • Wuyts started the conversation

    Hello,

    I cant display the dropdown for registration on my website.

    I enabled the dropdown in the menu, but stil dont work.

    Can you please help?

    This is my website.

    https://horeca-winkel.be/

    Attached files:  b2B.JPG

  •  2,619
    WebWizards replied

    Hi there,

    Thank you for purchasing our plugin and sorry to hear about that issue,

    One reason it might not be showing is if you don't have registration roles enabled in the plugin settings.

    Could you please go to B2BKing → Registration Roles and make sure you have at least 2 roles enabled? If all roles are currently disabled, that would explain why the dropdown isn't appearing - those enabled roles are the options that show up in the dropdown.

     

    If you'd like, we can also troubleshoot this directly on the site. For that, we would need a backend login to the site or a staging clone site.

     

    Kind regards,
    Stefan