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  Public Ticket #4518756
VAT Number field not displaying on the checkout page
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  •  1
    [email protected] started the conversation

    Hello,

    I have an issue with the VAT Number field not displaying on the checkout page.

    The VAT field does appear correctly on the registration form,
    but it does NOT appear at all on the checkout page, even when I select an EU country other than France.

    Here is what I have already checked:

    1. In B2BKing → Custom Fields → VAT Number:
      • “Visible at checkout” is enabled ✔
    2. In B2BKing → Settings → VAT:
      • VAT validation is enabled ✔
      • Remove VAT for valid EU VAT numbers is enabled ✔
      • All VAT-related options are activated ✔
    3. In WooCommerce:
      • Taxes are enabled ✔
      • The store country is set to France ✔
      • Allowed countries include EU countries ✔
    4. I tested in an incognito window, logged out, with different EU billing countries (Belgium, Spain, Italy), and the VAT field still does not appear at checkout.

    Despite all of this, the VAT field never shows up on the checkout page.

    Could you please help me understand why the VAT field is not displaying on checkout, and how to fix this?

    Thank you!