We are currently building a multi-vendor platform and have a few important queries and feature requests that we would like clarification on:
Product Reservation in Cart
We would like customers to be able to reserve products for a specific time period once they add items to their cart. This prevents other users from purchasing the same item until the reservation time expires.
Please confirm whether this feature is supported or if there is an add-on/solution available.
Product Images in Order Summary & Seller Dashboard
We would like product images to appear in the order summary received by customers, and also to be visible when sellers access their listed products in their respective dashboards.
Could you guide us on how to enable this or advise whether it is included in the current system?
Order Completion & Payment Release Process
At the moment, it seems that sellers have the ability to update/mark orders, but ideally buyers should be able to mark an order as complete first, after which payment should be released to the seller.
We need clarification on how the order flow is intended to work and whether there is an option to enable a buyer-confirmation step before funds are transferred.
We would appreciate guidance on each of the above points, including any required configurations or extensions.
Thank you – looking forward to your response and support.
We are currently building a multi-vendor platform and have a few important queries and feature requests that we would like clarification on:
Product Reservation in Cart
We would like customers to be able to reserve products for a specific time period once they add items to their cart. This prevents other users from purchasing the same item until the reservation time expires.
Please confirm whether this feature is supported or if there is an add-on/solution available.
Product Images in Order Summary & Seller Dashboard
We would like product images to appear in the order summary received by customers, and also to be visible when sellers access their listed products in their respective dashboards.
Could you guide us on how to enable this or advise whether it is included in the current system?
Order Completion & Payment Release Process
At the moment, it seems that sellers have the ability to update/mark orders, but ideally buyers should be able to mark an order as complete first, after which payment should be released to the seller.
We need clarification on how the order flow is intended to work and whether there is an option to enable a buyer-confirmation step before funds are transferred.
We would appreciate guidance on each of the above points, including any required configurations or extensions.
Thank you – looking forward to your response and support.