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  Public Ticket #4525622
Stripe
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  •  1
    Anton sjölinder started the conversation

    hello. Followed your guide to be able to connect vendor stripe accounts. When trying to connect a test account it says something like api field cant be an empty string. Any ideas?

  •  2,616
    WebWizards replied

    Hi Anton,

    It's possible this may be a problem with the keys entered. Please check that you have the Secret Key, Publishable Key, and Client ID all entered correctly:

    https://woocommerce-multivendor.com/wp-content/uploads/2022/08/image-15.png

    Also, please note that if you are using 'Test Mode', you need to use the specific Test keys from Stripe (and viceversa, if you are in Live Mode, make sure you have live keys set up).

     

    Other than that, it would be very helpful if you could you share a screenshot of the exact error you're getting.

    I can also investigate it directly if you can share a backend site access.

    Kind regards,
    Stefan