I have an issue with the registration fields on the registration page. On the My Account page, there are two dropdowns: User Type and Customer Type. I would like to merge them into a single field. I also want to understand why both fields appear and what each one is used for.
Thank you for purchasing our plugin and reaching out.
I checked your site at https://nordic-repair.dk/my-account/ and it looks like the "Customer Type" dropdown is not from B2BKing - that's either coming from another plugin or some custom code on your site.
B2BKing only adds the "User Type" field (for selecting between B2B/B2C or different registration groups). The other dropdown must be from a different source.
I'd suggest deactivating other plugins one by one to identify where it's coming from, or checking any custom code that may have been added to your site.
If you'd like, we can also troubleshoot this directly on the site. For that, we would need a backend admin login or a staging clone site.
I have an issue with the registration fields on the registration page. On the My Account page, there are two dropdowns: User Type and Customer Type. I would like to merge them into a single field. I also want to understand why both fields appear and what each one is used for.
Hi Ahmad,
Thank you for purchasing our plugin and reaching out.
I checked your site at https://nordic-repair.dk/my-account/ and it looks like the "Customer Type" dropdown is not from B2BKing - that's either coming from another plugin or some custom code on your site.
B2BKing only adds the "User Type" field (for selecting between B2B/B2C or different registration groups). The other dropdown must be from a different source.
I'd suggest deactivating other plugins one by one to identify where it's coming from, or checking any custom code that may have been added to your site.
If you'd like, we can also troubleshoot this directly on the site. For that, we would need a backend admin login or a staging clone site.
Kind regards,
Stefan
Thanks for responding.
I have added the Repair plugin to the website. Is it possible that this Customer Type is coming from that plugin?
Thanks for the suggestion I have debug and removed the customer type field on my account page.
Hi Ahmad,
Great to hear you solved that,
If you run into any other issues or anything we can help with, please let us know.
Kind regards,
Stefan