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  Public Ticket #4533990
Multiple equipment per customer / multiple logical groups (visibility + price)
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  • Damien started the conversation

    Hello,

    I’m currently looking for a WooCommerce B2B project using B2BKing Pro, and I’m running into a structural limitation that I’m trying to solve.

    1f50e.svg Business context

    • We have ~5,000 B2B customers
    • Around 700 products
    • Products are consumables linked to specific laboratory analyzers
    • Each customer can have:
      • One or multiple analyzers
      • Different analyzer types (e.g. Analyzer A, Analyzer B, Analyzer C)
    • A customer should:
      • Only see consumables compatible with the analyzers they own or use
      • Never see products for analyzers they don’t have

    2699.svg Ownership / pricing logic

    For the same consumable:

    • If the customer owns the analyzer → price A
    • If the analyzer is provided / rented → price B (fixed price, NOT a % markup)

    Additionally:

    • Some customers belong to a commercial group with a global discount (e.g. -10%)

    274c.svg Current limitation

    From what I understand:

    • A customer can only belong to one B2BKing group
    • Groups are the main driver for:
      • Product visibility
      • Pricing rules

    This becomes an issue because:

    • Customers can have multiple analyzers
    • Modeling one group per analyzer does not work since we are limited (1 group max)
    • Modeling one group per analyzer combination quickly explodes (3000+ combinaisons)
    • Managing rules per customer is not realistic at this scale ( 5000 customer)

    2753.svg What I’m trying to achieve

    Conceptually, I’m looking for something like:

    • Multiple “logical memberships” per customer (equipment-based)
    • OR a way to combine:
      • Equipment-based visibility
      • Ownership-based fixed pricing
      • Optional global discount groups

    All of this without:

    • Creating hundreds of groups
    • Managing product rules customer-by-customer

    1f64f.svg My questions

    1. Is there a recommended pattern in B2BKing for handling:
      • Multi-equipment customers
      • With strict product visibility and price?
      • Any undocumented best practice?

    Thanks in advance for your guidance.