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  Public Ticket #4542081
Purchase lists and Conversation
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  • Matej started the conversation
    19 hours ago

    There is a Purchase lists menu in My account. When I go there I have a button for creating a new Purchase list but click on that button wont open this functionality - opens no posts site. 

    The similar problem is with Conversations feature - after submiting a message returns a no posts site and the same when want to view the existing conversation.

    Tried incognito, tried disable cache plugin but nothing helps.

    Please help me to solve those 2 issues.

    Matej

  •  2,638
    WebWizards replied
    13 hours ago

    Hi Matej,

    Thank you for purchasing B2BKing!

    The issue you described regarding Purchase Lists and Conversations usually happens when permalinks or endpoints haven't refreshed correctly.

    Here are a few steps that often fix this:

    1. Go to Settings -> Permalinks and simply click 'Save Changes'.
    2. Go to WooCommerce -> Settings -> Advanced and click 'Save changes' at the bottom without making any actual changes. This helps force a refresh of the WooCommerce endpoints.

    If that doesn't solve it, please try adding the following PHP snippet to your site (you can add it to your theme's functions.php file or via a code snippets plugin):

    add_action('init', function(){
    
     flush_rewrite_rules();
    
});

     

    If you'd like, I can also investigate this directly on your site. For that, I would need a backend login to the site or a staging clone site.

    Kind regards,
    Stefan