Hi Matej,

Thank you for purchasing B2BKing!

The issue you described regarding Purchase Lists and Conversations usually happens when permalinks or endpoints haven't refreshed correctly.

Here are a few steps that often fix this:

1. Go to Settings -> Permalinks and simply click 'Save Changes'.
2. Go to WooCommerce -> Settings -> Advanced and click 'Save changes' at the bottom without making any actual changes. This helps force a refresh of the WooCommerce endpoints.

If that doesn't solve it, please try adding the following PHP snippet to your site (you can add it to your theme's functions.php file or via a code snippets plugin):

add_action('init', function(){

     flush_rewrite_rules();

});

If you'd like, I can also investigate this directly on your site. For that, I would need a backend login to the site or a staging clone site.

Kind regards,
Stefan

Hi Matej,

Thank you for trying those steps and sorry to hear the issue persists.

To share the login details, you can post them directly here in a reply (please mark the reply as private).

Alternatively, if you prefer, you can also send the credentials to our email at [email protected]

Once received, I will log in to investigate the issue with the endpoints directly.

Kind regards,
Stefan

Hi Matej,

Thank you for sending over the credentials.

I looked into this on the site and I believe I found the problem: the My Account page is currently set as the site's Homepage.

Unfortunately, the plugin's permalink structure does not support this specific configuration. The plugin needs a URL structure like site.com/my-account/purchase-lists. When My Account is the homepage, the URL becomes site.com/purchase-lists, and the system cannot detect that this is part of the account area, resulting in page detection errors.

To resolve this, please go to https://partner.keton.si/wp-admin/options-reading.php and set a different page as the Homepage (for example, a custom landing page or simply the Shop page).

As long as the My account page has a unique URL, the endpoints for lists and conversations should work correctly.

Kind regards,
Stefan

Thanks for the update, that's great to hear!

If you run into any other issues or anything we can help with, please let us know.

Kind regards,
Stefan