2. Dynamic Rules - Go to B2BKing -> Dynamic Rules and check if there are any Minimum, Maximum, or "Require Multiple" rules that might be applying to that group.
We're also happy to review things directly on the site if you'd like. For that, we'd need a backend login or a staging clone site. It would also help if you could share:
- The specific customer username experiencing the issue
- Which products or pages are affected
- Any other details that would help us reproduce it
I have a customer group that should not have quantity restrictions, however, customers in that group are complaining that they have restrictions.
I checked everything and it looks fine. can you help with this please?
Hi Suleman,
Thanks for reaching out,
There are a couple of places where quantity restrictions can be configured, so it's worth checking both:
1. Product-level settings - Each product can have its own min/max/step quantity rules set in the B2BKing panel on the product edit page. You can find more details here: https://woocommerce-b2b-plugin.com/docs/quantity-rules-min-max-step-on-product-page/
2. Dynamic Rules - Go to B2BKing -> Dynamic Rules and check if there are any Minimum, Maximum, or "Require Multiple" rules that might be applying to that group.
We're also happy to review things directly on the site if you'd like. For that, we'd need a backend login or a staging clone site. It would also help if you could share:
- The specific customer username experiencing the issue
- Which products or pages are affected
- Any other details that would help us reproduce it
Kind regards,
Stefan