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Public Tickets

Bartosz Haladus Recommendation for a B2B themeClosed   Support Plans   Updated November 2, 2024 at 9:50pm   2 Most recent comment from WebWizards:Hello Bartosz, For some reason, there don't seem to be almost any themes that specifically target B2B / wholesale. I'm not really sure why either: perhaps there are not that many differences ... John Higgins Report errorsClosed   Support Plans   Updated September 30, 2024 at 1:21pm   2 Most recent comment from WebWizards:Hello John, Thank you for reporting this, I looked into it and indeed found some issues in the calculation algorithm of Net Sales and Average Order Value.   I have now made an update to B2BKing Pro t ... John Higgins add email recipientClosed   Support Plans   Updated June 14, 2024 at 12:55am   2 Most recent comment from WebWizards:Hi John,I understand you're looking at the "account approved" email, sent to the customer when their account registration is approved.You can add a CC to that email, by adding this PHP code snipp ... Darren Robinson Tiered pricing not workingClosed   Support Plans   Updated May 22, 2024 at 2:33pm   10 Most recent comment from Darren Robinson:Thanks Stefan. Cody Sales Agent IDs in WP BackendClosed   Support Plans   Updated April 29, 2024 at 6:29am   1 Most recent comment from Cody:Hi, How can I see all Sales Agent IDs easily in one view in the WP backend? Thank you! Cody Master Agents should be able to shop as all customersClosed   Support Plans   Updated April 29, 2024 at 6:11am   1 Most recent comment from Cody:Hi, We'd like Master Agents to be able to shop as all customers and be able to mark Pending Payment when doing so. How can we allow Master Agents to shop for all customers and choose Pending Pay ... Cody Set a Default Sales AgentClosed   Support Plans   Updated April 29, 2024 at 6:09am   1 Most recent comment from Cody:Hi, We need a way to set a default Sales Agent (Sales Manager) for new customers when they sign up and then let the Sales Manager decide who the Sales Agent will be when necessary.   Cody Cache Compatibility Issues w/ B2BKingClosed   Support Plans   Updated April 29, 2024 at 6:07am   1 Most recent comment from Cody:Hi, The B2BKing plugin does not seem to be compatible with any cache (server side or plugin). When I first started using the plugin it had no conflicts with cache. As of the last several months ... Darren Robinson Unit Price In emails B2BKingClosed   Support Plans   Updated April 17, 2024 at 1:42pm   3 Most recent comment from Darren Robinson:Thanks Stefan, I will try some of these.Darreb Abbie Markham Deletion issue on shopping listsClosed   Support Plans   Updated March 23, 2024 at 9:31am   2 Most recent comment from WebWizards:Hello Abbie,We'd be glad to assist. For plugins on Woo.com, support must be done through the Woo platform, as WooCommerce requires this.For that, kindly please open a ticket at the following li ... Darren Robinson Dynamic RulesClosed   Support Plans   Updated February 28, 2024 at 1:12pm   3 Most recent comment from Darren Robinson:Hi Stefan,Thank you, that has solved the problemDarren Darren Robinson Error going back to agent dashboardClosed   Support Plans   Updated February 11, 2024 at 3:48pm   4 Most recent comment from WebWizards:Thank you for the details,I think it must be some kind of problem with how permalinks are set, although it seems very difficult to understand / reproduce. I tried placing an order and switching back t ... Ms Mavy Product downloadable please answer my questions! 4th Times no answers!Closed   Support Plans   Updated January 19, 2024 at 8:14pm   3 Most recent comment from Ms Mavy:Thank you! Darren Robinson Sales Agents StockClosed   Support Plans   Updated November 28, 2023 at 9:41am   3 Most recent comment from Darren Robinson:Thanks Stefan, This seems to work fine.Darren sistemasdigitales1 I want to update and activate my license, but I can't anymore.Closed   Support Plans   Updated October 5, 2023 at 1:29pm   2 Most recent comment from WebWizards:Hi there,We would be happy to assist.I checked your account and I see that you were already able to activate the license? It seems the omdigital.cl site is currently active:Are you still having any is ...