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Public Tickets

Jim Free ProductClosed   SalesKing Support   Updated May 25, 2024 at 8:04pm   4 Most recent comment from WebWizards:I see Buy X get 1 Free - couldn't the rule be Buy any item get this item free?B2BKing's BOGO only support the same product as free, but cannot set a different product (it can only be somethi ... Renan Braz Sales agent user IDClosed   SalesKing Support   Updated May 9, 2024 at 2:03pm   1 Most recent comment from Renan Braz:DONT WORRY. ALREADY UNDERSTOOD. ITS NOT THE AGENT ID NUMBER. ITS THE WORDPRESS. Hello, I need to find out the Sales Agent User ID But the only place I found it was inside the Sales Agent Dashboard: ... Ben Bentitou Assign Sales Rep Based on User RoleClosed   SalesKing Support   Updated May 3, 2024 at 3:32pm   14 Most recent comment from Ben Bentitou:Thank you , This structure is set based off your recommendation. I really appreciate the support on this one!  lets close the case with a happy customer!  Renan Braz Stop sales rep from editing ordersClosed   SalesKing Support   Updated May 3, 2024 at 11:50am   2 Most recent comment from WebWizards:Hello Renan,You can add the following PHP code snippet to your site to remove the various options and buttons that allow the agent to edit the order: add_action('admin_head', function(){ ... mariateresa CARTClosed   SalesKing Support   Updated May 1, 2024 at 7:34am   3 Most recent comment from mariateresa:Thank you, I understand the problem.My problem not depended from B2b king but from wp-allimportI charged all data user every way, and every way it deleted the cartthank you Thomas Hill Assigning agents to a agent as sub-agentsClosed   SalesKing Support   Updated April 30, 2024 at 5:54pm   2 Most recent comment from WebWizards:Hi Thomas,Thank you for purchasing our plugin,It is possible to set existing agents as sub-agents of other agents. This is done via SalesKing -> Settings -> Tools, through the tool here:It requires ... Renan Braz Problem with refreshClosed   SalesKing Support   Updated April 29, 2024 at 7:51pm   3 Most recent comment from Renan Braz:Thank you so much. It worked :) Jim CouponClosed   SalesKing Support   Updated April 23, 2024 at 8:23am   7 Most recent comment from WebWizards:The issue may have to do with tax. You can try this code instead to also account for that: add_filter('b2bking_minmax_order_total_calculation_basis', function($val){ return WC()->cart->g ... Jim VariantClosed   SalesKing Support   Updated April 13, 2024 at 6:00pm   10 Most recent comment from WebWizards:Thank you for the extra details,I think this could be solved if B2BKing had a checkbox/switch in tiered price rules that would control whether the quantities are measured separately or together for th ... Ramiro Plugin IssueClosed   SalesKing Support   Updated April 12, 2024 at 6:03pm   2 Most recent comment from WebWizards:Hello Ramiro,Thank you for purchasing our plugin,Based on what you described, I believe there is likely another plugin or custom code conflicting with SalesKing's pricing code there.We have see ... Jim Customer Load IssueClosed   SalesKing Support   Updated April 9, 2024 at 5:43am   2 Most recent comment from WebWizards:Hello Jim,If a site has a larger number of customers, that may slow down the agent dashboard page loading.To solve this, you can enable AJAX loading for that page, by adding the following PHP code sni ... Pasquale Sidebar menuClosed   SalesKing Support   Updated March 28, 2024 at 3:03pm   2 Most recent comment from WebWizards:Hi there,I understand you'd like to edit the sidebar labels on the agent dashboard?You can achieve that by adding the following PHP code snippet to your site: add_filter( 'salesking_dashboar ... Pasquale Remove a columnClosed   SalesKing Support   Updated March 26, 2024 at 1:53pm   2 Most recent comment from WebWizards:Hi there,I understand that you'd like to remove that column on the agent dashboard 'Orders' panel.To achieve this, the best way would be to modify the .PHP template of the orders dashbo ... Theo Multi Vendor,Closed   SalesKing Support   Updated March 23, 2024 at 10:20am   2 Most recent comment from WebWizards:Hello Theo,We'd be glad to assist - if you need any help with setting up the store page, just let me know.Regarding recommended banner and profile sizes: 1. The vendor picture should be a squa ... Gennaro Oliviero Remove the possibility to edit order to salesClosed   SalesKing Support   Updated March 22, 2024 at 5:48am   4 Most recent comment from WebWizards:Just to make sure I understood correctly, I think you're referring to the backend page where the agent is editing the order correct?Would it work for your needs if we simply removed the agent o ...