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Public Tickets

Charles huthmaker My license un-activated itself in my plugin on my website   B2BKing Support   Updated 3 hours ago   2 Most recent comment from WebWizards:Hi Charles, Thank you for purchasing our plugin, Could you let me know if there's a specific error message when you try to activate? Sometimes a connection issue between the site and the licensing ser ... Megan Avakian Registration Form Submitting doesn't display confirmation or send email   B2BKing Support   Updated 20 hours ago   2 Most recent comment from WebWizards:Hi Megan, Thank you for purchasing our plugin and welcome to B2BKing! Regarding the registration confirmation on the page, I registered a test account on your site at https://phoenixbeautysupply.com/m ... Suleman Incorrect Quantity restrictions   B2BKing Support   Updated 1 day ago   7 Most recent comment from Suleman:Stefan,Thanks for this, I'll give it a go!Regards,Suleman Danny Whitehead Purchase lists, quantity rules, backorders and bulk order form   B2BKing Support   Updated 3 days ago   1 Most recent comment from Danny Whitehead:Hi.I'm working on adding Purchase Lists to our B2B site. On my local dev environment, I've activated the feature, but it seems to have a couple of issues.A) It doesn't seem to apply qua ... Johan Batch import users   B2BKing Support   Updated 1 week ago   2 Most recent comment from WebWizards:Hi Johan, Thank you for sharing this! I had a look and it looks good. We'll consider whether something like this could be added directly to the plugin. Have a great week! Kind regards, Stefan Anna I use braintree ACH gateway to collect ACH payments at checkout. For some reason all payments made through ach when a parent account is attempting to pay for them are failing   B2BKing Support   Updated 2 weeks ago   12 Most recent comment from WebWizards:Hi Anna, Thank you for the update, I was looking to run some additional tests now but our account no longer seems to be active. I get a 'unknown email address' error:   I also tried resett ... akash patel Dynamic rule - cannot add multiple products or brands to discounts   B2BKing Support   Updated 3 weeks ago   8 Most recent comment from WebWizards:Thanks for clarifying that. Could you try using the "Search for items..." option in the dynamic rule selector? Here's a screenshot showing what I mean: https://prnt.sc/YBuj5JHd1TYr This search field s ... George Skarentzos Feature Request - Dynamic Rules to be displayed on User   B2BKing Support   Updated May 29, 2026 at 7:33pm   7 Most recent comment from WebWizards:Hi George, Yes, there was a filter issue in the last update that affected the bulk order form results. Your solution with that snippet is exactly right. You can safely increase it to 80 or 100 if you' ... Joanna making offers   B2BKing Support   Updated May 29, 2026 at 6:06pm   2 Most recent comment from WebWizards:Hi Joanna, Thank you for purchasing our plugin, Based on the screenshot, I believe there is some kind of pricing conflict happening, likely caused by another plugin or custom code that is affecting th ... Marcus How to Allow existing B2C customers to upgrade to a B2B account.   B2BKing Support   Updated May 28, 2026 at 1:02am   4 Most recent comment from WebWizards:Hi Marcus, Looking at it, this is almost certainly a conflict with something else on the site that affects price display. I noticed there's some text below the price mentioning "30 days" - that could ... Timothy Bug Report: Excessive Transient Creation and Ineffective Caching in B2BKingClosed   B2BKing Support   Updated May 26, 2026 at 4:45pm   20 Most recent comment from WebWizards:Hi Timothy, That's great to hear, I appreciate the update, If we can help with anything else, please reach out anytime! Kind regards, Stefan TEWEB B2b King pro conflict with WPML (URGENT)Closed   B2BKing Support   Updated May 23, 2026 at 9:41pm   4 Most recent comment from WebWizards:Hi there, Glad to hear you found the issue,   A few things to keep in mind going forward: 1. Product visibility setup By default, visibility is based on category settings, which can get complex when ... Thinkware Dash Cam how to remove a page break on the bulk order formClosed   B2BKing Support   Updated May 21, 2026 at 10:06pm   2 Most recent comment from WebWizards:Hi there, Thanks for reaching out, By default, the bulk order form shows 100 results per page (the exact number can vary slightly due to query preprocessing) - there have been no recent changes to thi ... Anna I need a 3 part payment processClosed   B2BKing Support   Updated May 21, 2026 at 10:00pm   6 Most recent comment from WebWizards:Hi Anna, Thanks for your patience on this, I've put together a custom solution for you. Before sharing it, I just want to note: this is not a built-in B2BKing feature, and it's not something we offici ... Marwan Duplicate vendor applicationsClosed   B2BKing Support   Updated May 21, 2026 at 8:55pm   37 Most recent comment from WebWizards:Hi Marwan,   Thanks for your patience, 1) Registration form I've set up the form for you (the one at https://jumla.biz/multi-step-vendor-registration/). It should now register either vendors or custo ...