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Public Tickets

Marcel Empty categories showing   B2BKing Support   Updated 8 hours ago   3 Most recent comment from Marcel:Hello, When I enable the cache I get this result on every category page: When I disable cache it works but empty categories remain in the main menu. I am using the Porto theme, latest version.Thank yo ... VENTO Development Bulk Order - variation prices   B2BKing Support   Updated 1 day ago   6 Most recent comment from VENTO Development:Hi Stefan,your account has ADMIN accessSwitching in between currencies works fine.We have a two pending issues, all is related purely to BULK ORDER FORM and 1) The variation prices are not displayed p ... Dario Add GTIN, UPC, EAN on bulk order   B2BKing Support   Updated 4 days ago   2 Most recent comment from WebWizards:Hi Dario, Yes, we can do that using some code snippets: You can add the following code snippets to your theme's functions.php file or using a code snippets plugin: add_filter('b2bking_sku_se ... Vasilis B2C and B2B   B2BKing Support   Updated 5 days ago   5 Most recent comment from WebWizards:Hi Vasilis, With B2BKing we do not have a way to set the visibility based on whether they have a price or not.   But you do not need to use categories for visibility. You can directly set the visibil ... George cannot approve customer   B2BKing Support   Updated 6 days ago   4 Most recent comment from George:Hey Stefan, I have found the problem. It was caused by a plugin called "multiple email recipients - by addify" causing a fatal error when sending out the B2Bking account approval email. I turned the ... Erkko Mäkinen How to modify price HTML   B2BKing Support   Updated 1 week ago   2 Most recent comment from WebWizards:Hi Erkko, Please try it with the following code instead: add_filter('woocommerce_get_price_html', 'custom_entry_summary_price_format', 99999999, 2); function custom_entry_summary_p ... Alan Feature Request - Export Wholesale Price List from Bulk PageClosed   B2BKing Support   Updated 2 weeks ago   3 Most recent comment from Alan:The personalized price list feature would be great. Location of the feature is not important if the architecture doesn't easily support it in certain areas.Thanks for the response and great plug ... Aaron Make OfferClosed   B2BKing Support   Updated 2 weeks ago   5 Most recent comment from WebWizards:Hi Aaron, Glad to assist,   I understand you're trying to automate the offer creation process. I need to point out a couple of things: 1. The hook `b2bking_after_send_quote_cart` was not previou ... Lindsey Additional Field on New Registration Email to AdminClosed   B2BKing Support   Updated 2 weeks ago   2 Most recent comment from WebWizards:Hi Lindsey, The best approach would be to copy the template file to your child theme as described in the ticket you referenced - I'm not aware of a good way to achieve the same with only the snip ... Vladislav Issue with Dynamic Discounts Not Working for Sales Reps in B2BKingClosed   B2BKing Support   Updated 2 weeks ago   2 Most recent comment from WebWizards:Hi Vladislav, I looked into that now, I see this seems to be part of a newer Woodmart feature. I made an update to our plugin's pricing code to ignore free gift products. Please update to the att ... Roman Dziubak Quote SystemClosed   B2BKing Support   Updated 2 weeks ago   2 Most recent comment from WebWizards:Hi Roman, Thank you for getting in touch, I looked into that now and it does look like it was a B2BKing issue. I made a plugin update now for B2BKing Pro that should resolve this - you can find it att ... ZARAS ProblemClosed   B2BKing Support   Updated 2 weeks ago   4 Most recent comment from WebWizards:Hi there, Regarding your package, you are currently on the B2BKing Startup plan and there have been no changes made to your subscription. We never make changes to subscriptions without customer approv ... Paul previous plugin   B2BKing Support   Updated 1 day ago   19 Most recent comment from Paul:Hi Stefan,sorry it's taken so long to look at this but i have been working in the factory.I have just looked at the new code and just used it on the defiant site.The  layout is perfect now but d ... James Burland Key phrases need for stock updatesClosed   B2BKing Support   Updated 3 weeks ago   6 Most recent comment from WebWizards:Hi James, Thanks for your patience on this,   I prepared a PDF with the keys used for both simple and variable products / individual variations. Please find it attached,   Let me know if you need an ... Arnd cancel my subscriptionClosed   B2BKing Support   Updated 3 weeks ago   4 Most recent comment from WebWizards:Hi Arnd, I've processed the refund for your recent renewal payment. You should receive the funds back in your account within 3-5 business days. Kind regards,Stefan