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Public Tickets

Antonio Purchase list problemsClosed   B2BKing Support   Updated October 13, 2023 at 8:34am   5 Most recent comment from Antonio:I fixed that. It was an endpoint problem.Thank you!  Dino Elementor shop archive not hidingClosed   B2BKing Support   Updated October 13, 2023 at 3:54am   18 Most recent comment from Dino:operates perfectly. thanks for the quick support! Chamiot-Clerc David find rejected customersClosed   B2BKing Support   Updated October 12, 2023 at 2:30pm   2 Most recent comment from WebWizards:Hi David,This is not possible in the plugin I'm afraid, because once a customer is rejected, their user account is deleted.This is mentioned as a warning when rejecting an user:Are you actually t ... Nigel Tiered sub-accountsClosed   B2BKing Support   Updated October 10, 2023 at 11:10am   4 Most recent comment from WebWizards:I have now added a new hook to the placed_by_column_content area.Please update to the attached version of B2BKing Pro to use that.You can then use this snippet to modify that content: add_filter(' ... Chamiot-Clerc David registrationClosed   B2BKing Support   Updated October 10, 2023 at 9:59am   2 Most recent comment from WebWizards:Hello David,Is the issue that customers do not appear in B2BKing -> Customers?Or is the account not being registered at all, so it is not possible to register accounts?I tried registering a test acco ... Antonio Request a code on product pageClosed   B2BKing Support   Updated October 7, 2023 at 3:05pm   2 Most recent comment from WebWizards:Hi Antonio,The plugin can replace the standard add to cart button with an add to quote button, but I'm afraid it doesn't have a way to show both buttons.The way it can work is that users can ... An Incompatible account profilesClosed   B2BKing Support   Updated October 6, 2023 at 8:05am   8 Most recent comment from WebWizards:Hmmm, I am not sure whether that could be related to our plugin or not.In my tests, I can tell you I did not see that issue at all - I wonder if the problem has to do with security settings - perhaps ... Smartbeej Classic Bulk Order UI BreakingClosed   B2BKing Support   Updated October 5, 2023 at 3:30pm   9 Most recent comment from WebWizards:In the thread below, the issue had to do with some custom CSS on the site.It is likely the same in your case, there is probably some kind of CSS conflict. It could be with another plugin, or the theme ... Matthew Wordpress CrashesClosed   B2BKing Support   Updated October 5, 2023 at 3:25pm   6 Most recent comment from WebWizards:We would need an administrator-level login, as we may need to take various troubleshooting steps: installing debug plugins, checking the database, debug log, code tests, etc.I understand it's sen ... Merih Not working with WCFMClosed   B2BKing Support   Updated October 3, 2023 at 3:59pm   11 Most recent comment from WebWizards:Hi Merih, I think it is a bit of a misunderstanding, because the product on CodeCanyon is not standalone, it is just an addon for B2BKing Pro (2 plugins are needed: b2bking pro + b2bking wcfm). On our ... Yunkin Out of stock product visibilityClosed   B2BKing Support   Updated October 3, 2023 at 3:05pm   5 Most recent comment from WebWizards:Thank you for clarifying,I am not sure exactly what this could be: it's possible it's an issue related to B2BKing's stock features, but it could also be some kind of conflict or more co ... Richard Everton Dynamic PricingClosed   B2BKing Support   Updated September 29, 2023 at 6:45am   31 Most recent comment from WebWizards:To transfer a license between 2 sites, it would be needed to:(1) Step 1Click on "Deactivate" here, so the license is removed from the current website:(2) Step 2Go to the new website, login to the back ... Edgardo Calculator by quantityClosed   B2BKing Support   Updated September 26, 2023 at 12:50pm   2 Most recent comment from WebWizards:Hello Edgardo,Thank you for purchasing our plugin,To achieve that, I think you could configure 2 variations, e.g. Pack and Pallet:Then in B2BKing -> Dynamic Rules you can create a "Required Multiple ... AYMX Add Payment feeClosed   B2BKing Support   Updated September 25, 2023 at 11:40am   4 Most recent comment from WebWizards:Yes, you can change that by adding this PHP code snippet to the site: add_filter('b2bking_text_payment_method_discount', function($text, $percent){ $text = 'replace with another ... Michael Add Custom Header to Offers PDFClosed   B2BKing Support   Updated September 25, 2023 at 9:50am   4 Most recent comment from WebWizards:Glad to hear that did it,And thank you for the feedback! You're right, we'll be looking to make some improvements here, to make it clearer if there's any update available, if the licen ...